We provide our customers with 15 days POC period, which helps them to evaluate our work culture, quality standards, ownership and responsiveness.
This is where the knowledge transfer happens through training, which helps a smooth transition of work flow from client base to our offices.
Once the knowledge transfer is done, it moves to project management phase where we provide our customer with a point of contact who manages the the client engagement.
Your complete trust in us, and not just satisfaction with the work we do, is our goal. Nothing less is acceptable to us. We are therefore fully committed to your success. To earn your trust, we work on continuous improvement of our tools, processes and capabilities; we develop new innovations and offer them as products and solutions to you; we track our performance and make it periodically available for you to review, critique and advise; and last but not the least, we keep up with industry trends and apply best practices and ideas to the way we do business.
Our endeavor for continuous customer satisfaction, keeps us updated with the current and future industry trends and helps us to continuously work with our customers and find new ways to serve our customer in a better way.